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| 1.1 |
Your continued use of the website signifies your acceptance of the Terms and Conditions in force at the time of use. It is the user's responsibility to check any change in the terms and conditions, as
we reserve the right to alter them at any time. When this
happens, the date of their compilation will be updated (see top
left). |
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| 2.0 |
Purchasing From the Website |
| 2.1 |
The purchase process is explained on each page. |
| 2.2 |
An order is not an order until you have received an acceptance
confirmation from us. |
| 2.3 |
You should always print a copy of your confirmation, as you
cannot access details of your order via the website. |
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| 3.0 |
Payment |
| 3.1 |
Protx handles the Credit Card payment process for us, once your
order has been processed on the website. This includes checking
your details and clearing your payment. |
| 3.2 |
Once the order and payment have been passed onto Protx you
should direct your enquires to Protx if you have any payment
queries (details on the Protx pages on our website). |
| 3.3 |
You will be charged the price of the item on the website at the
time of your order. |
| 3.4 |
VAT is included within the price and it also includes delivery. |
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| 4.0 |
Returns |
| 4.1 |
If the user is not happy for a valid reason, then they should
contact us, arrange to send back the original and we will replace it
with another copy, within 120 days. This does not affect the
users' statutory rights. |
| 4.2 |
We do try and make our claims as to the performance of the site
and subsequent manufacturing process as accurate as possible,
but we do not guarantee any of these claims. |
| 4.3 |
Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website, for a full refund, as long as they are not personalised, or made to your specification. |
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| 5.0 |
Delivery |
| 5.1 |
We can only deliver products free to customers in mainland U.K. and Northern Ireland addresses, via The Royal Mail, or an alternative deliverer, if we think it appropriate. And we can only deliver to the postal address that matches the address lodged by the users' credit card company. |
| 5.2 |
We will endeavour to deliver the product within five working days,
but we cannot guarantee this, and we accept no liability for any
delay, or failure to deliver within estimated timescales. |
| 5.3 |
Once the product is delivered to the users' postal address, the risk
of loss and damage is passed to the user. |
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| 6.0 |
Intellectual Property Rights of Our Products |
| 6.1 |
By the use of this site, you acknowledge and agree that all
copyright, trademarks and all other intellectual property rights in
all materials and/or content made available as part of your use of
this website shall remain at all times vested in us. |
| 6.2 |
You acknowledge and agree that the material and content
contained within this website is made available for your personal
and non-commercial use only, and that you may only download
such material and content for the purpose of using this website,
and make no further use it whatsoever outside of this website.
You further acknowledge that any other use of the material and
content of this website is strictly prohibited and you agree not to
(and agree not to assist or facilitate any third party to) copy,
reproduce, transmit, publish, display, distribute, commercially
exploit or create derivative works of such material and content. |
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| 7.0 |
Liability and Indemnity |
| 7.1 |
We will use reasonable endeavours to verify the accuracy of any
information on the site, but we make no representation, or
warranty of any kind express, or implied statutory or otherwise
regarding the contents, or availability of the site, or that it will be
timely or error-free, that defects will be corrected, or that the
site, or the servers that makes it available are free of viruses, or
bugs, or represents the full functionality, accuracy, reliability of
the website; we will not be responsible, or liable to you for any
loss of content or material uploaded, or transmitted through the
website and we accept no liability of any kind for any loss or
damage from action taken, or taken in reliance on material or
information contained on the website. |
| 7.2 |
We will not be liable, in contract, tort (including, without
limitation, negligence), pre-contract or other representations
(other than fraudulent on negligent misrepresentations) or
otherwise out of or in connection with the terms and conditions
for any: economic losses (including without limitation loss of
revenues, data, profits, contracts, business or anticipated
savings); or economic losses (including without limitation loss of
revenues, data, profits, contracts, business or anticipated
savings); or loss of goodwill or reputation; or special or indirect
losses suffered or incurred by that party arising out of or in
connection with the provisions of any matter under these terms
and conditions. |
| 7.3 |
We will take all reasonable precautions to keep the details of your
order and payment secure, but, unless we are negligent, we
cannot be held liable for any losses caused as a result of
unauthorised access to information provided by you. |
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| 8.0 |
Other Provisions |
| 8.1 |
The contract between you and us shall be governed by the laws of
England and any dispute between you and us will be resolved exclusively in the courts of England. |
| 8.2 |
We shall be under no liability for any delay or failure to deliver
products or otherwise perform any obligation as specified in these
terms and conditions if the same is wholly or partly caused
whether directly or indirectly by circumstances beyond its
reasonable control. |
| 8.3 |
We may provide links to other websites or resources for you to
access at your sole discretion. You acknowledge and agree that,
as you have chosen to enter the linked website we are not
responsible for the availability of such external sites or resources,
and do not review or endorse and are not responsible or liable,
directly or indirectly, for (1) the privacy practices of such
websites, (2) the content of such websites, including (without
limitation) any advertising, content, products, goods or other
materials or services on or available from such websites or
resources or (3) the use to which others make of these websites
or resources, nor for any damage, loss or offence caused or
alleged to be caused by, or in connection with, the use of or
reliance on any such advertising, content, products, goods or
other materials or services available on such external websites or
resources. |
| 8.4 |
You may not assign, or sub-contract any of your rights, or
obligations under these terms and conditions, or any related order
for products to any third party unless agreed upon in writing by
us. |
| 8.5 |
We reserve the right to transfer, assign, novate, or sub-contract
the benefit of the whole, or part of any of its rights, or obligations
under these terms and conditions, or any related contract to any
third party. |
| 8.6 |
If any part of these terms and conditions is held by any
competent authority to be invalid, or unenforceable in whole or in
part, the validity or enforceability of the other sections of these
terms and conditions shall not be affected. |
| 8.7 |
These terms and conditions, including the documents or other
sources referred to in these terms and conditions supersede all
prior epresentations understandings and agreements between
you and us relating to the use of this website (including the order
of products) and sets forth the entire agreement and
understanding between you and us for your use of this website. |
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| 9.0 |
Use of Your Personal Information/Security |
| 9.1 |
It is important for you to know that we may use some of the
personal information provided by you during the use of this
website and by using this site you agree to this use unless you
have chosen otherwise using the facilities provided on the order
pages. |
| 9.2 |
Your contact details will be stored in our computer database and
this, together with other information provided by you (and this
information may be supplemented by information we receive from
third parties), may be used by us to (unless you have chosen
otherwise using the facilities on the order pages):
(1) for assessment and analysis (e.g. market, customer and
product analysis) to enable us to review, develop and improve the
services which we offer and to enable us to provide you and other
customers with relevant information through our marketing
programme. We may use your information to make decisions
about you using computerised technology, for example automatically selecting products or services which we think will
interest you from the information we have. We may keep you
informed of such products and services (including special offers,
discounts, offers, competitions and so on by any of the following
methods, including e-mail; telephone; SMS text message and
post; and
(2) arrange and monitor any competitions we might offer on the
website. |
| 9.3 |
In order to protect you and our other customers, and us, from
fraud and theft, we may pass on information that we obtain from
making identity checks and other information in our customer
records, including how you conduct your account, to other
companies, other retailers and to financial and other organisations
(including law enforcement agencies) involved in fraud prevention
and detection, to use in the same way. |
| 9.4 |
As regards the Disclosure of Your Information, unless you have
chosen otherwise using the facilities on the order pages, we may
giveinformation about you to the following, who may use it for
the same purposes as set out above:
(1) to other companies in our Group;
(2) to employees and agents of our Group to administer any
accounts, products and services provided to you by our Group
now or in the future;
(3) agents who (on our behalf) profile your data so that we may
tailor the goods/services we offer to your specific needs;
(4) to other organisations for the administration of prize draws or
competitions.
(5) to anyone to whom we transfer or may transfer our rights and
duties under our agreement with you. |
| 9.5 |
As regards Cookies, we may use this technology to provide you
with, for example, customised information from our web site. A
cookie is an element of data that a web site can send to your
browser, which may then store it on your system. Cookies allow
us to understand who has seen which pages and advertisements,
to determine how frequently particular pages are visited and to
determine the most popular areas of our web site. You do not
have to accept cookies, and you should read the information that
came with your browser software to see how you can set up your
browser to notify you when you receive a cookie, this will give you
the opportunity to decide whether to accept it. If you do not use
cookies, we regret to inform you that our site will not function
correctly. We use cookies so that we can give you a better
experience when you return to our web site. |
| 9.6 |
We may use third-party advertising companies to serve ads on
our behalf. These companies may employ cookies and action tags
(also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties
collect via cookies and action tags is completely anonymous. |
| 9.7 |
As regards Security, we take all reasonable steps to protect your
personal information. However, we cannot guarantee the security
of any data you disclose on-line. You accept the inherent security
risks of providing information and dealing on-line over the
Internet and will not hold us responsible for any breach of security
unless this is due to our negligence or wilful default. |
| 9.8 |
You have the right to see personal data (as defined in the Data
Protection Act) that we keep about you, upon receipt of a written
request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.
Please note that our site may link to other web sites which may
be accessed through our site. We are not responsible for the data
policies or procedures or the content of these linked web sites. |
| 9.9 |
If you have previously chosen to be on our mailing list, and would
now like to be removed, please contact us and we will remove
within a reasonable time period, your details from our mailing list. |
